MSK Access

Who are we walking
through the door?

Pick your seat. The whole story — the journey, the economics, the platform — tailors to it.

MSK Access · for organizations · CMS ACCESS Model, live now

Follow one patient.
See every seat win.

This is Eleanor. Her knee has hurt for a year, and tonight she's about to enter Medicare's new front door for musculoskeletal care. Pick your seat — the story will follow you down.

Eleanor, 71, calling about her knee at dusk
Eleanor, 71. Chronic knee pain. It's 7:04 pm and her clinic closed three hours ago.
First — what is ACCESS?

ACCESS is Medicare's new ten-year model that pays for outcomes, not visits, in chronic musculoskeletal care. It funds the journey you're about to scroll — and pays the clinicians who share it.

Live since July 5, 2026
$0 patient cost-share
Measured by validated PROMs
Co-management pays your clinicians
7:04 pmthe call is answered Triagescreened · enrolled · $0 12 weeks guidedHEP · coach · PROMs Care Updatereviewed · billed Warm escalationprepared surgical patient ELEANOR'S PROMS pain fn CO-MANAGEMENT PAYMENT $30 · 5 min review
01 · 7:04 pm

The call gets answered.

No voicemail, no portal login, no missed referral. The AI front door takes Eleanor's story the moment she's ready to tell it.

02 · Triage

Screened like a whole patient.

Red flags first. Then psychosocial risk and care gaps. She's enrolled on the spot — eligible, and at $0 cost-share.

03 · Twelve weeks

Guided care, at home.

A clinical team, a home exercise program, a coach who checks in. Pain trends down, function trends up — measured, not assumed.

04 · The hand-off

Her clinician gets the story.

A Care Update lands in the portal — or straight in the EHR. Five minutes of review, one coordination act, one billed co-management claim.

05 · When she needs more

Escalation, not leakage.

Her knee needs a surgeon. She arrives prepared: trended PROMs, documented conservative care, prior-auth-ready. Every seat in the system won.

Step 04, up close — how co-management works

Two parties. One documented hand-off.

The ACCESS Care Update card: PROM trends, HEP adherence, review and bill
1

The Care Update arrives — PROM trends, exercise adherence, flagged escalations. Portal, pushed note, or embedded in your EHR.

2

Your clinician reviews and acts — about five minutes, one coordination activity, a real clinical decision.

3

The note goes in the chart — referencing the update, the track, and the action taken.

4

The claim goes out — track G-code, $30 per review, +$10 first review per track, up to 3×/year. $0 to the patient.

It lives where your team already works.

No new tab to remember. The Care Update panel embeds in the EHR, notes push into your existing workflow, and the platform preps the billing so the only thing your clinicians supply is judgment.

MSK Access panel embedded inside the EHR
The proforma

Multiply Eleanor by your panel.

Co-management revenue scales with enrolled beneficiaries: up to $100 per beneficiary in year one, $90 ongoing per year, per MSK track — before a single additional visit.

~$100K1,000 enrolled
~$1M10,000 enrolled
~$10M100,000 enrolled
~$50M+500,000 enrolled
Interactive tool Run it on your own panel Adjust enrollment, track mix, and fee assumptions live — every default grounded in the 2026 Medicare Physician Fee Schedule, and cited. Open the ROI calculator →

Year-one figures, single track, per MSK Access proforma applying CMS ACCESS billing assumptions. Illustrative — every assumption in the calculator is adjustable.

The case, by seat

Where your organization enters the story

Your view
Physical therapy groups

A steady referral channel — and revenue on every review

  • Triaged referral flow into your clinics — plus a network of 1,000+ partnered sites.
  • CMP revenue from day one: private-practice PTs are eligible co-managing providers.
  • A fixed panel you manage longitudinally — and contract on.
Your view
Orthopedic practices

The right patients reach your OR — prepared

  • Conversion, not volume: triaged front doors lift surgical conversion from 22–38% toward 55–91%.
  • Eleanors arrive prepared — trended PROMs and documented conservative care that pre-fight prior auth.
  • CMP + PCM + RTM revenue hedges a fee schedule proposing −7% for orthopedics.
Your view
ACOs

MSK cost, finally addressable

  • Total-cost lever: early conservative care cuts imaging (RR 0.55) and medications (RR 0.29).
  • Leakage control: coordinated pathways instead of out-of-network drift.
  • Stacks with MSSP and REACH — CMS-published outcomes become your payer evidence.
Your view
Health systems & hospitals

An expanded AI front door — with the revenue model attached

  • Capture demand upstream of the $1,389 ED visit — Medicare funds the program.
  • Escalations land in your service lines, prepared and documented.
  • The same PROM infrastructure feeds TEAM scores and de-risks mandatory ASM in 2027.
When it's working · the expansion path

An expanded front door, with the revenue attached.

Payers are watching the model's published outcomes. Prove the workflow on one site, and the same platform extends to your broader commercial population — capability by capability, mapped to your seat.

A clinician reviewing outcome trends
The platform · five capabilities, one scroll
Hi — my knee's been aching for months. Can someone see me?
Of course. A few quick questions first — any numbness, fever, or recent injury?
No, none of that.
You may qualify for a covered program at $0 cost. I can also book you in:
Tue 9:40 am · Dr. Alvarez — booked ✓

AI front door + scheduling agent

24/7 intake, triage, and booking. No login, no voicemail, no missed referral.

PTOrthoHealth system
VISIT AUDIO
DRAFT NOTE
✓ Note drafted · PROMs attached

Ambient + outcomes collection

The visit documents itself — in person or virtual — and PROMs collect longitudinally without typing.

PTOrthoACO
0%MCID achieved
pain function

Outcomes you can contract on

Panel-level PROM trends and CMS-published results — the evidence base for your next VBC contract.

ACOHealth systemOrtho

PCM, RTM & post-acute navigation

Care navigators around surgery, monitoring between visits — recurring revenue on the relationship you keep.

OrthoHealth systemACO
0
MEMBERS ENGAGED THIS QUARTER
Medicare today · commercial when you're ready

Population health campaigns

Find the members who need MSK care before the ED does — payers are already signaling this model travels.

ACOHealth systemPT
VBC compliance: per-cycle checklist mapped to CMS billing guidance
Coordination: escalations tracked to completion
Analytics: outcomes you can contract on
The pledge · who's coming through the door next

Fourteen health plans have signed on to the direction.

Medicare opened the door; the commercial market is lining up behind it. These payers have signed the pledge supporting outcome-aligned care — the panel you build under ACCESS is the panel this program expands into.

Arkansas Blue Cross
and Blue Shield
Blue Shield
of California
Blue Cross Blue Shield
of Minnesota
Blue Cross Blue Shield
of North Dakota
BlueCross BlueShield
of Tennessee
CareFirst
BlueCross BlueShield
Centene
Cigna
CVS Health
Devoted Health
Guidewell
Horizon Blue Cross
Blue Shield of NJ
Humana
UnitedHealthcare

Payers that have signed the pledge, 2026. Names shown as text pending official brand assets; inclusion indicates pledge participation, not endorsement of MSK Access.

CMS ACCESS Model · live now · growing nationwide

Start with one site.
Prove it. Then scale.

We ingest your roster or referral base, stand up the front door, and configure the review-and-bill workflow around the tools you already use. Weeks, not quarters.

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